MTSA Roadmap

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Many First Nations communities in BC and Alberta don’t have good service agreements with the local municipalities that provide them. Services like fresh water, fire and rescue and sewage.

This guide was created out of an extensive and iterative process that lead to the design of a metaphorical and illustrative experience for the end-user that ‘gamified’ the often utterly dull service agreement documents that band leaders could use to make decisions about how to access the services available to them.

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